We reserve the right to change the prices of our products without prior notice.
Orders are processed 1-2 working days after the confirmation of your payment. No payment, no processing policy. If an item becomes unavailable due to inevitable reasons, we will immediately inform you before processing your order. Once an order is submitted, it is considered FINAL. We will no longer allow changes or additional items. You may place a new order but you will be charged another shipping fee.
Returns & Exchanges
Please be advised that due to the nature of our products, returns and exchanges will not be accepted.
Shipping & Handling
We only ship Monday through Friday. No weekends and holidays.
Shipping via local courier within Metro Manila usually takes 1-2 working days and provincial areas within 2-4 working days. Shipping fee already includes handling fee (packing/transfer cost). Lost insurance is optional. Just add 1% on the total declared value of your order/s. Make Up Depot Ph will not be liable for any LOST or DAMAGE incurred during transit. We will also not be liable for any delays due to natural disasters or any other circumstances that are beyond our control.
For pick-up orders, you may visit our MUDPH Manila Office Monday to Friday, 10am to 4pm (except holidays) with your order number and valid ID (for paid orders).
For Grab Express orders, please note your preferred date and time of delivery upon sending your proof of payment.
Payments must be settled 48 hrs after you receive your order confirmation e-mail. Unsettled orders will be automatically cancelled without prior notice. Payments must be settled a day before the shipping schedule.
Make Up Depot Ph assure that personal information provided by the customers will solely be used for processing orders and will not be disclosed to anyone.